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Student Success and Retention Specialist

Apply now Job no: 494311
Work type: Academic Staff - 12 Month
Location: Platteville
Categories: Student Services

Position Summary:

The University of Wisconsin-Platteville invites applications for a Student Success and Retention Specialist.  The specialist will research, design and implement proactive outreach to targeted student populations, monitor progress reports and academic alerts, and respond to students’ academic needs through coaching and referral to appropriate campus resources. The specialist will also work collaboratively with academic departments to design proactive interventions for students who do not meet established benchmarks, such as credits earned, declared major, or timely degree completion.

The successful candidate must demonstrate an ability to provide vision and initiative within areas of responsibility and work effectively with students and staff.

Responsibilities:

Proactive Intervention:

  • Work with the Academic Intervention Team to research, design and implement multiple outreach campaigns each semester. 
  • Monitor targeted student populations using EAB Navigate student success management system to identify groups that require intervention.
  • Research best practices for student success and proactive intervention and share with relevant campus partners.
  • Document and report on proactive outreach campaigns to demonstrate success rates and impact on student populations.
  • Assess the success of collaborative retention efforts by reviewing student data/reports, and analyzing information according to particular subgroups.

Early Alerts/Coaching:

  • Monitor Progress reports and academic alerts, assign cases and follow up on interventions.
  • Provide academic coaching to students to help them develop effective learning strategies and motivate them to identify and overcome obstacles that may be impeding academic success.

Assist with Academic Support Programs’ priorities, including supporting New Student Registration and Transfer Student Orientation.

Work closely with academic advisors and student success professionals in the Colleges and other Divisions to coordinate student support efforts across campus.

What You’ll Need to Succeed:

Minimum Qualifications

  • Bachelor’s degree from accredited institution.
  • Experience working in a higher education setting with undergraduates in a student success related capacity.
  • Strong organizational and time management skills with exceptional attention to detail.
  • Experience successfully working independently as well as part of a team with a collaborative approach to problem solving.
  • Ability to work in a fast-paced, collaborative environment.
  • Demonstrated ability to motivate students of diverse backgrounds, including sensitivity to their needs and concerns. The applicant should demonstrate a knowledge of and interest in diverse cultures and populations.
  • Outstanding written, verbal, and interpersonal communication skills. ​
  • Awareness of FERPA and ethical principles in working with students.

 

Preferred Qualifications

  • Master’s degree in higher education, student affairs, counseling, education, human services, or related field. 
  • Experience working in a higher education setting as a success coach, academic advisor, or related position.
  • Demonstrated ability to assess student populations in order to develop effective intervention strategies.
  • Knowledge of EAB Navigate student success management system, or other student success systems.

Why It’s Great to be a Pioneer:

Department Information

Academic Support Programs, located in Brigham Hall, equips students for academic success by providing innovative learning strategies and connections to campus resources.  For more information about our programs and services, please visit our website  https://campus.uwplatt.edu/academic-support .

 

Campus Information

The University of Wisconsin-Platteville, founded in 1866, enrolls about 8,000 students in 42 baccalaureate and 6 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

 Application Deadline:

To ensure full consideration applications must be received by April 21, 2019.

How to Apply:

The following documents are required for applicant consideration:

  • Letter of application addressing all required qualifications;
  • A current resume;
  • A separate statement describing a history of working with or demonstrated commitment to addressing issues of race, gender, sexual orientation, disability, and/or other issues of historic marginalization; and
  • Contact information (name, telephone number, and email address) for three (3) professional references.

For questions regarding this position, please contact:

            Lisa Roh, Search Assistant, 608-342-1871

We Support Diversity and Inclusion:

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.

Equal Employment Opportunity:

The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

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The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

Diversity Statement

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.



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