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Functional Analyst - Financial Aid

Apply now Job no: 494456
Work type: Academic Staff - 12 Month
Location: Platteville
Categories: Technology/Information Systems

Position Summary:

The Financial Aid Functional Analyst is responsible for providing functional support for the PeopleSoft Financial Aid Module. The incumbent will create, generate, and test various PeopleSoft queries and reports; test and implement new systems and releases; and develop daily, weekly, and annual PeopleSoft processing schedules to ensure timely financial aid delivery to students. This position is responsible for updating and establishing process documentation and remaining up-to-date on regulatory releases, patches, fixes, testing, and the overall refining and optimization of the PeopleSoft Financial Aid module. This position serves as the liaison between the Financial Aid Office and the offices of Information Technology Services (ITS), Institutional Research (IR), Oracle (PeopleSoft)/PeopleSoft user group (HEUG) and the federal Department of Education’s offices of COD, CPS, and NSLDS. This position develops and implements processes to support the efficient delivery of student aid, and collaborates within the financial aid office and with campus and external stakeholders to assist in creating a forward-thinking student services experience.

Responsibilities:

Provide and facilitate the technical and functional support for the PeopleSoft(PASS) Financial Aid Module

  • Design, develop and implement new PeopleSoft functionality to support student, parent, and department services
  • Review and recommend strategic plans for the automated functions
  • Continuous review and validation of financial aid processes within PeopleSoft
  • Perform testing of PeopleSoft updates and fixes
  • Monitor and validate efficiency and accuracy of outgoing communications and student-facing checklist items, making updates and corrections as needed
  • Troubleshoot operational problems
  • Maintain financial aid security set-up and documentation
  • Develop and implements processes to support the efficient delivery of student aid.

Reports and Queries

  • Provide on-demand and scheduled reporting to the Financial Aid Director and other campus departments as needed
  • Work with Financial Aid staff to determine new daily, weekly and annual reports needed for meeting enrolment targets
  • Work collaboratively with the Office of Institutional Research on data integrity and plans for updated reports
  • Work collaboratively with and provide reports to various third-parties entities: Legislative Audit Bureau, HEAB, UW System Office of Policy Analysis and Research, US Department of Education, and others.

General Functional Support

  • Provide support for Financial Aid staff within Oracle PeopleSoft Campus Solutions and Perceptive Content
  • Provide training of PeopleSoft and Perceptive Content to new employees and update training for current employees as needed
  • Represent the financial aid office on technical/functional campus committees
  • Update and further establish business process documentation, handbooks, guides, and materials

What You’ll Need to Succeed:

Minimum Qualifications:

  • Bachelor’s degree in information systems, computer science, or related field from an accredited institution
  • Mastery in the use of personal computer and software applications including, but not limited to MS Office while creating complex spreadsheets, macros, and database applications
  • Excellent customer-service skills: the ability to actively listen, respond with empathy, and write various types of communication externally to students and parents, and internally to campus stakeholders while conveying technical concepts to non-technical audiences.

 

Preferred Qualifications:

  • Three years of experience in higher education student services
  • Previous experience using PeopleSoft or a similar student information data management system
  • Knowledge of and skills in web-based applications
  • Knowledge of and skills in automated processing

Campus Information:

The University of Wisconsin-Platteville, founded in 1866, enrolls about 8,000 students in 42 baccalaureate and 6 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

Application Deadline:

Applications must be received by July 21, 2019.

How to Apply:

Applications are required to be submitted electronically via the UW-Platteville careers portal. The following documents are required for applicant consideration:

  • Letter of application addressing all required qualifications
  • A current resume
  • Contact information (name, telephone number, and email address) for 3 professional references.

For questions regarding this position, please contact:

            John Cage, Director of Financial Aid, 608-342-6188

We Support Diversity and Inclusion:

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.

Equal Employment Opportunity:

The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

 

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Applications close: Central Daylight Time

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The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

Diversity Statement

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.



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