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Retail/Catering Lead

Apply now Job no: 498211
Work type: University Staff - Ongoing
Location: Platteville
Categories: Food Service

Position Summary:

The University of Wisconsin-Platteville is currently seeking applicants for two Retail & Catering Lead positions. These positions will work in a synergistic and educational environment to provide customer service and related activities in campus catering operations, following established procedures and best practices to assure high quality catering services. The incumbents will be expected to adapt quickly and effectively to daily changes in business needs including increased & decreased guest count, menu substitutions, staffing needs, customer requests, and more. 

These are full-time positions with flexible work schedule with peak dining hours between 10:00am to 8:00pm. These positions will also rotate weekends. These positions offer excellent fringe benefits-medical, dental, paid leave, and participation in the top ranked Wisconsin Retirement System. Starting pay ranges from $18-$21/per hour commensurate with qualifications and experience.


  • Leads service for retail venues and catered events
  • Works with catering customers to establish menus, service styles, and other details of catered events
  • Performs routine and non-routine food preparation activities including cook to order and specialty foods
  • Schedules, trains, and guides service staff and bartenders
  • Cleans, inspects, and maintains kitchen equipment and work areas
  • Adheres to federal, state, campus, and local food safety regulations, policies, and procedures

What You’ll Need to Succeed:

  • High School Diploma/GED equivalent
  • Ability to work a flexible work schedule that includes evenings, nights, and a weekend rotation 
  • Experience with Microsoft Office Suite
  • Excellent verbal and written communication skills 
  • Prior food service experience is a plus 

Why It’s Great to be a Pioneer:

We understand food is a very important part of a student's lifestyle. Dining Services strives to deliver a variety of options to satisfy all appetites. We have eight different dining locations on campus, with a diverse, quality selection of items at reasonable costs. We also know healthy eating is an important aspect and we strive to provide healthy options at all locations - whether it's for students, faculty, staff, and/or guests.

We are much more than what meets the eye. On top of the multiple dining locations on campus, Dining Services:

  • Has a professional catering team that serves meetings, weddings, banquets and private parties, both on and off campus
  • Provides meals for the Children's Center on campus
  • Distributes food to the Grant County Nutrition for the Elderly, which has six different sites in the county
  • Supports efforts of the student-run food pantry on campus, Pioneer Provisions
  • Hydroponics lab on campus changes how close our locally-grown lettuce and spinach is for all dining locations

We are a self-operated food service creating community and relationships through staff who are passionate about providing the best experience in campus dining. Whether it’s friends meeting for a meal, a comfort food that takes you back home, or being part of our food service team; Dining Services is here to make the campus dining experience one to fully enjoy.

Campus Information:

The University of Wisconsin-Platteville, founded in 1866, offers 47 baccalaureate and 10 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

Take a virtual tour of our campus!

Application Deadline:

Applications must be submitted through our online applicant portal, applications due by: May 24, 2023. Applications will be accepted until the position has been filled.

How to Apply:

The following documents are required for applicant consideration:

  • Letter of application addressing all required qualifications
  • A current resume
  • Contact information (name, telephone number, and email address) for 3 professional references.
  • Additional documents as needed

We Support Diversity and Inclusion:

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.

Equal Employment Opportunity:

The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.


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The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

It is the policy of the University of Wisconsin-Platteville to provide equal employment opportunity to all individuals regardless of race, color, creed, sex, sexual orientation, age, national origin, ancestry, disability, marital status, pregnancy, political affiliation, arrest or conviction record, identity as a veteran, disabled veteran, Vietnam era veteran, membership in the national guard, state defense force or any other reserve component of the military forces of the United States or this state. Sexual harassment is illegal and will not be tolerated. Co-workers and supervisors may not retaliate against any employee, student, or job applicant because he or she filed a complaint, assisted in an investigation or participated in any proceeding alleging discrimination on the foregoing basis.

The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices. The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

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