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Department Assistant

Apply now Job no: 494491
Work type: University Staff - Permanent
Location: Platteville
Categories: Office and Administrative

Position Summary:

The University of Wisconsin-Platteville is currently recruiting for a Department Assistant for the Academic Support Programs department. The Department Assistant functions under the direct supervision of the Director of Retention and Academic Support and provides administrative and operational support for Academic Support Programs staff, including reception, office management and front desk assistance with a strong customer service focus.

The minimum starting salary for this position is $13.19 per hour plus excellent fringe benefits. A six-month probationary period is required. The normal working hours for this position are 8:00am-4:30pm, Monday through Friday.

Responsibilities:

Office Management:  Provide operational support and communication vital to maintaining the efficiency and effectiveness of Academic Support Programs.

  • Make Academic Support Programs a welcoming and helpful place for students and others and receive all incoming telephone calls and walk-ins (students, faculty, staff, and general public), answer inquiries, provide information, or make appropriate referrals.
  • Schedule appointments for Academic Support Programs staff and maintain calendars for the Assistant Director of Academic Support Programs and the Director of Retention and Academic Support.
  • Serve on the content manager team for maintaining and updating the Academic Support Programs web site.
  • Generate directories, spreadsheets, tables, reports, forms, newsletters as needed.
  • Maintain proficiency in Word processing, Navigate, Outlook, WISDM, PASS, Page Up, TravelWIse etc., to carry out job responsibilities.

Administrative Support:  Provide administrative support and services to the Academic Support Programs staff.

  • Facilitate travel processes, including registration, reservations, air travel and expense reports, coordinate purchasing and reconcile staff purchasing cards.
  • Assist with student payroll processing, serve as backup approver for student employees.
  • Schedule on-campus events and presentations for the department, including room reservations and catering.
  • Assist with communications regarding New Student Registration and placement testing
  • Arrange meetings, prepare materials, take notes for distribution, and maintain accurate records as requested, and order and maintain supply inventory.

What You’ll Need to Succeed:

Minimum Qualifications:

  • Minimum of high school diploma and 3 years of office/clerical work experience.
  • Ability to work independently, having excellent organizational skills and the ability to prioritize and multitask in a fast-paced environment
  • Ability to learn and become proficient in campus software programs used for scheduling, budgeting, travel, hiring, and reporting.
  • Demonstrated exceptional “customer first” service skills (friendly, engaging, helpful).
  • Excellent interpersonal skills and the ability to provide accurate and efficient service to staff, students, other campus personnel and the general public.
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds.
  • Knowledge of computer technology and programs, specifically Microsoft Office and Outlook email
  • Knowledge of standard office equipment (multi-line telephone, copy/printer/fax).
  • Excellent oral and written communication skills and practices.
  • Ability to maintain confidentiality as it relates to student information.

Preferred Qualifications:

  • Associate degree.
  • Higher education experience.
  • Skilled user of Excel.
  • Experience with PeopleSoft system, WISDM system, webpage content management

Why It’s Great to be a Pioneer:

Department Information:

Academic Support Programs, located in Brigham Hall, equips students for academic success by providing innovative learning strategies and connections to campus resources.  For more information about our programs and services, please visit our website https://campus.uwplatt.edu/academic-support .

 

 

Campus Information:

The University of Wisconsin-Platteville, founded in 1866, enrolls about 8,000 students in 42 baccalaureate and 6 master's programs. It possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and business. The campus is located in Southwest Wisconsin's largest and most historic community. The region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville is a cultural and educational center for the Tri-State region of Illinois, Iowa and Wisconsin.

Application Deadline:

Applications must be received by July 22, 2019.

How to Apply:

The following documents are required for applicant consideration:

  • Letter of application addressing all required qualifications
  • A current resume
  • Contact information (name, telephone number, and email address) for 3 professional references.

 

For questions regarding this position, please contact:

            Lisa Roh, Search Assistant, 342-1871

We Support Diversity and Inclusion:

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.

Equal Employment Opportunity:

The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

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The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.

Diversity Statement

Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.



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